Features & Benefits
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Do you need to reduce your Patient Appointment “No-Shows” and Improve Communication with Patients & Hospital Staff? Defero, from Grapevine Solutions has been designed for the Healthcare Industry to provide immediate benefits & cost savings by helping to reduce appointment “Did Not Attend (DNA)” rates & improve Communication with Patients & Staff.
Features at a glance
- Supports Text (SMS) Messages & Responses.
- Custom Message Templates for Any Type of Message.
- Message “Delivery Date-Time” and “Expiry Date-Time”.
- Message Archive for Tracking & Monitoring Messages.
- Automatic processing of Bulk Messages.
- Message Interface for integration with Hospital Systems.
- Recipient Interface for integration with Patient Lists.
- Contacts Module for communicating with Hospital Staff.
- Easy to use Web Interface for Admin & End-Users.
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Benefits at a glance
- Cost Effective & Efficient Communication Service.
- Any type of Message directly delivered to Patienst & Staff.
- Helps Reduce Patient “Did Not Attend (DNA)” Rates & Costs.
- Improves communication between Hospital and Patients.
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Timely Appointment Reminders
Missed appointments increases hospital costs and reduces the number of patients your hospital can treat. They tie up staff, equipment & resources. Defero Notification & Reminders can help to reduce patient no-shows and reduce hospital costs.
Automated appointment reminders can:
- Reduce costs and eliminate inefficiencies of traditional reminders.
- Inform patients of pre-procedure instructions.
- Reallocate staff resources to other departments.
By using the intuitive web interface or integrating Defero with your Patient Administration Systems via the Defero Integration Suite, you can improve your patient care & increase hospital efficiencies.
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